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Industry Solutions

Field Service

Delivering Information Wherever You Need It

Delivering superior service in a timely manner is the key to success for field service operations. Intermec solutions ensure that everyone in your organization - from mobile workers to management - have the most accurate and timely information available to make more informed decisions, respond faster to customers and drive higher productivity from the field.

Our wireless handheld computers and software provide accurate, real-time information across your entire service chain - from factory floor to front door.

Intermec is the most trusted name in field service automation, with more systems implemented than anyone else. Our solutions free up mobile workers to do what they do best - service the customer.

  • Work Order Management
    Work Order Management
    Intermec wireless mobile systems keep field technicians connected to the enterprise and accelerate the flow of business-critical information across your entire service chain.
  • Dispatch Operations
    Dispatch Operations
    Intermec products provide dynamic, real-time management of field workers to respond to customer’s orders or to quickly navigate capacity and resource issues.
  • Route Optimizing and Tracking
    Route Optimizing and Tracking
    Intermec computing and wide-area wireless technologies supply the information that you need to make route optimization and tracking applications perform, providing technicians with driving directions to reduce travel time and warehousemen with inventory locations to improve product availability and accessibility.
  • Inventory Asset Optimization
    Inventory Asset Optimization
    Intermec automation provides immediate visibility to inventory enabling you to improve forecasting, balance stocking levels and respond quickly to immediate demands.
  • Resource Optimization
    Resource Optimization
    Intermec time and attendance solutions can help you accurately track which employees are on site, on the road, or off-shift, allowing you to switch tasks on the fly to meet changing customer needs.

Case Studies

  • Case Study
    Stanley Steemer Streamlines Field Service Operations
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  • Case Study
    Raymond Handling Concepts Eliminates 90,000 Paper Forms
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White Papers

  • White Paper
    ABCs of RFID: Understanding and Using Radio Frequency Identification
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  • White Paper
    Cisco Compatible Extensions: Client Benefits on a Cisco WLAN
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